Terms of service

Welcome to ECPonics. Throughout the site, the terms “we”, “us” and “our” refer to ECPonics, a brand operated by Petals Unlimited Nursery, a licensed California nursery. ECPonics operates this website and store, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify.

By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”), including any policies referenced herein, such as our Refund Policy and Privacy Policy [LINK]. If you do not agree, you may not access or use the Services.

SECTION 1 - ACCESS AND ACCOUNT

You represent that you are at least the age of majority in your jurisdiction, or have provided consent for minors under your supervision to use the Services.

You agree to provide accurate, current, and complete information for all purchases and account activity. You are responsible for maintaining the confidentiality of your account and all activity under it.

SECTION 2 - OUR PRODUCTS

We make every effort to display our products accurately. However, product appearance may vary depending on your device and settings.

Important Notice on Biological Products:
Certain products offered by ECPonics—including live plants, seeds, and growing systems—are subject to natural biological variation. We do not guarantee:

  • Plant survival after delivery
  • Germination rates
  • Growth outcomes

Results depend on environmental conditions outside of our control.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue or limit quantities of any product.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.

Orders are not accepted until payment has been processed and confirmation has been sent.

Once an order is accepted, cancellations may not be possible.

All purchases are subject to our Refund Policy [LINK].

You represent that purchases are for personal use and not for resale.

SECTION 4 - PRICES AND BILLING

Prices are subject to change without notice.

You agree to provide accurate billing and payment information and authorize us to charge your selected payment method.

Prices do not include taxes, shipping, or other applicable charges unless stated.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by carriers, weather, or other external factors.

Risk of Loss:
Once products are transferred to the carrier, risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content, branding, product designs, and materials are the property of ECPonics or its licensors and are protected by intellectual property laws.

You may not reproduce, distribute, or use any materials without prior written consent.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites or services linked through our site.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

ECPonics is powered by Shopify, but all purchases are made directly with ECPonics.

You agree that Shopify is not responsible for any aspect of transactions between you and ECPonics.

SECTION 10 - PRIVACY POLICY

Your submission of personal information is governed by our Privacy Policy [LINK].

SECTION 11 - FEEDBACK

Any feedback you provide may be used by us without restriction or compensation.

SECTION 12 - ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary.

SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful, abusive, or harmful purposes, including attempting to interfere with the operation of the Services.

SECTION 14 - AGENTS

(Keep Shopify’s section as-is — required for compliance)

SECTION 15 - TERMINATION

We may terminate access to the Services at any time.

SECTION 16 - DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted or error-free use.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, ECPonics shall not be liable for any damages arising from use of the Services or products.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless ECPonics and its affiliates from any claims arising from your use of the Services.

SECTION 19 - SEVERABILITY

If any provision is found unenforceable, the remainder will remain in effect.

SECTION 20 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and ECPonics.

SECTION 21 - ASSIGNMENT

We may assign these Terms without notice. You may not assign them without consent.

SECTION 22 - GOVERNING LAW

These Terms are governed by the laws of the State of California, United States.

SECTION 23 - CHANGES TO TERMS

We may update these Terms at any time. Continued use constitutes acceptance.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms should be sent to:

ECPonics
hello@ecponics.com
ECPonics Returns
4648 North Vincent Ave
Covina CA 91722
United States of America
[INSERT PHONE NUMBER]
[INSERT REGISTRATION INFO IF APPLICABLE]